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Customer satisfaction is our top priority. We are committed to ensuring you are happy with your purchase.
## Refund Eligibility
If you are not completely satisfied with your order, you may request a refund within 30 days of receiving your items.
## Condition of Items
To be eligible for a refund, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
## Initiating a Refund
To start the refund process, please contact our customer service team with your order details.
## Inspection Process
Once your return is received, we will inspect the items to ensure they meet our refund criteria.
## Refund Processing
After inspection, we will process your refund to the original payment method.
## Non-Refundable Shipping Costs
Please note that shipping costs are non-refundable.
## Timely Refunds
We strive to process all refunds within 7-10 business days of receiving your returned items.
## Contact Us
If you have any questions regarding our refund policy or process, please feel free to reach out to our customer service team.
## Thank You
Thank you for shopping with us! Your satisfaction is important, and we appreciate your trust in our products.
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Our team
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager
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