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REFUND POLICY

## Customer Satisfaction
Customer satisfaction is our top priority. We are committed to ensuring you are happy with your purchase.

## Refund Eligibility
If you are not completely satisfied with your order, you may request a refund within 30 days of receiving your items.

## Condition of Items
To be eligible for a refund, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

## Initiating a Refund
To start the refund process, please contact our customer service team with your order details.

## Inspection Process
Once your return is received, we will inspect the items to ensure they meet our refund criteria.

## Refund Processing
After inspection, we will process your refund to the original payment method.

## Non-Refundable Shipping Costs
Please note that shipping costs are non-refundable.

## Timely Refunds
We strive to process all refunds within 7-10 business days of receiving your returned items.

## Contact Us
If you have any questions regarding our refund policy or process, please feel free to reach out to our customer service team.

## Thank You
Thank you for shopping with us! Your satisfaction is important, and we appreciate your trust in our products.
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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

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